Returns

If you are unsatisfied with your product or experience any problems with your order, please email us at hello@tokalab.com.

TOKA lab will only issue refunds for faulty products received within 30 days of delivery date. All returned products are destroyed to comply with strict health and safety regulations, and so we are unable to provide refunds for any packages due to change of mind.

The status of your return is at the discretion of TOKA lab. To lodge a return please email hello@tokalab.com. We will cover all shipping costs involved in replacing faulty or incorrect orders.